Cruise Ship Hospitality Training Programme
Cruise ship Training
Ship-A-Shore Training Modules
Offering both a 4-week and a 1-week program provides flexibility for individuals with varying schedules and commitments. Here’s an outline of the modules covered in our training program:
Module 1: Equip Before You Dip
- Overview of the cruise line industry
- Safety and Emergency Procedures
- Understanding cruise ship roles and responsibilities
- Importance of safety on cruise ships
- Emergency response protocols
- Health and Safety
Module 2: All Things Beverage
Look, Swirl, Sniff, Sip – Napa Valley, Bordeaux, Champagne, Tuscany, Burgundy, Alsace. Exploring the world of wine through these mentioned regions offers a fascinating journey through some of the most renowned wine-producing areas on the planet.
Module 3: Magical Guest Experience
- Importance of customer service in the cruise hospitality industry
- Effective communication skills
- Handling guest challenges and concerns.
- Providing exceptional service in diverse cultural settings
- Crew members passionately provide entertaining Food and Beverage experiences of exceptional quality by anticipating each guest’s need.
Module 4: Job Interview Prep
- Focusing on practical experience and simulated scenarios, graduates of our programme gain a deep understanding of the unique challenges and dynamics of cruise ship hospitality.
- we empower individuals to embark on fulfilling careers at sea, delivering exceptional service, and creating memorable experiences for passengers worldwide.
Value Added Module: Health, Wealth & Everything Else
- We deal directly with a major reputable investment house.
- All the investment portfolios are on the international platform regardless of the country of origin.
- Tailor made investment plans for our graduates ensure that the plan aligns closely with their needs and aspirations.
- Financial literacy and wealth creation are essential components of personal well-being.
- We have our in-house psychologist for mental wellness during the onboard transition.